Account Manager, SMB
thedutchie
ACH Operations Analyst
thedutchie· Payments
About this role
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.
About the Role
Dutchie is looking for an ACH Operations Analyst to support Dutchie’s Pay by Bank product.
This person is responsible for end-to-end money movement, owning reconciliations, supporting
the ACH team’s compliance obligations and identifying operational improvements to support
Dutchie’s industry-leading ACH payments program. In this role, you will work heavily
cross-functionally across internal teams. We are looking for someone tech-forward, with great
attention to detail, and an intellectual curiosity to solve hard problems.
Key Responsibilities
Financial Operations & Money Movement
● Daily Reconciliation: Execute daily, weekly, and monthly reconciliations of transactional
data across systems and banking partners
● Money Movement Tracking: Monitor, track, and validate end-to-end money movement
● Discrepancy Resolution: Investigate and resolve transactional discrepancies, failed
money movements, and processing exceptions by collaborating with internal teams and
external banking partners.
● Process Optimization & AI Integration: Identify opportunities to automate manual
reconciliation steps, optimize money movement workflows, and actively incorporate
AI-driven tools and workflows to increase efficiency
Customer Support & Bank Administration
● POA Process Management: Own and execute the Proof of Authorization (POA)
process, ensuring all necessary merchant authorizations and documentation are
accurately managed, validated, and aligned with banking partner requirements.
● Customer Support: Respond to consumer and dispensary support requests related to
Dutchie’s ACH program, providing timely and accurate assistance
Qualifications & Skills
● Experience: 3+ years of experience in financial operations, fintech, banking, or
accounting, with a strong background in reconciliation and balancing.
● Domain Knowledge: Strong understanding of banking operations, electronic money
movement, ACH networks, and familiarity with payment processing, and digital wallet
ecosystems.
● ACH Regulation: Knowledge of NACHA Operating Rules is preferred
You’ll Get…
We are targeting a base of $68,000 - $80,000 based on the intended level for this role.
In addition to cash compensation, our total rewards package includes:
- Full medical benefits including dental and vision plans to ensure you always have the best care.
- Equity packages in the form of stock options to all employees.
- Technology (hardware, software, reading materials, etc..) allowance
- Flexible vacation and sick days
At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Frequently Asked Questions
What is the salary for the ACH Operations Analyst role at thedutchie?
The listed salary for this ACH Operations Analyst position at thedutchie is USD 68K–80K. This is a remote full-time role.
Is the ACH Operations Analyst job at thedutchie remote?
Yes, this ACH Operations Analyst position at thedutchie is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Which team or department does the ACH Operations Analyst at thedutchie belong to?
This ACH Operations Analyst position is part of the Payments department at thedutchie. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ACH Operations Analyst position at thedutchie?
Click the "Apply Now" button on this page. You will be redirected to thedutchie's official application portal hosted on greenhouse where you can submit your application directly.
When was the ACH Operations Analyst job at thedutchie posted?
This ACH Operations Analyst position at thedutchie was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
ACH Operations Analyst
thedutchie · 💰 USD 68K–80K
You'll be redirected to thedutchie's official application page on Greenhouse.