Accounts Receivable Specialist

Ramudden Global North America specializes in traffic management, safety infrastructure, and urban traffic solutions that prioritize safety, efficiency, and environmental responsibility. Through a network of various brands and businesses, we offer a wide range of services designed to enhance road safety, streamline traffic management, and support critical infrastructure projects. From cutting-edge safety solutions to expert-led traffic control, we provide the expertise and innovation needed to tackle complex challenges. We bring a holistic approach to traffic management, safety infrastructure, and urban mobility; always prioritizing safety, efficiency, and environmental responsibility.

We are seeking a detail-oriented and highly organized professional to join our organization.  

Reporting to the AR Manager, the Accounts Receivable Specialist is responsible for reviewing operational documentation to ensure completeness and accuracy, preparing and issuing customer invoices, and supporting accounts receivable activities across entities under Ramudden Canada. This role plays a key part in ensuring accurate billing, maintaining financial records, and supporting the accounting team through administrative, reconciliation, and transactional accounting functions. The successful candidate will work closely with operations and internal stakeholders to ensure timely invoices, payment collection support, and overall accounting accuracy.

Responsibilities

Billing & Invoicing

• Review operational documentation to ensure billing information is complete, accurate, and supported by the appropriate backup documentation.
• Prepare and issue customer invoices accurately and in a timely manner.
• Reconcile accounting records with customer accounts to ensure billing accuracy and alignment.
• Investigate and resolve billing discrepancies in collaboration with operational teams and customers.
• Maintain accurate records of invoicing activities and supporting documentation.

Accounts Receivable Support

• Assist with monitor customer accounts to identify overdue invoices and outstanding balances.
• Contact customers via phone, email, and written correspondence to collect past-due payments.
• Maintain accurate records of collection activities and customer communications.
• Negotiate payment arrangements and follow up on commitments to pay.
• Collaborate with Sales, Customer Service, and Finance teams to resolve account issues and expedite collections.
• Generate and distribute aging reports and provide updates on collection status.
• Escalate delinquent accounts according to company policies and procedures.
• Support month-end reporting by ensuring accounts receivable balances are accurate and up to date.
• Reduce Days Sales Outstanding (DSO) and minimize bad debt exposure through proactive collection efforts.
• Ensure compliance with company policies, credit terms, and applicable regulations.

Accounting & Administrative Support

• Enter and process accounts data with a high degree of accuracy and attention to detail.
• Reconcile corporate credit card transactions and investigate discrepancies.
• Maintain organized and up-to-date filing systems for accounting documentation.
• Perform general accounting data entry and administrative support tasks.
• Generate reports and provide information requested by management.
• Provide backup support to other accounting team members as required.
• Support special projects and perform other duties as assigned.

Qualifications

• Postsecondary education in Accounting, Finance, Business Administration, or a related discipline, or an equivalent combination of education and experience.
• Minimum 3–5 years of experience in invoicing, billing, accounts receivable, accounting administration, or a related role.
• Experience working in a fast-paced environment with competing priorities and deadlines.
• Experience in construction, traffic control, transportation is considered an asset.
• Experience with working on ERP systems (in particular Sage 300, D365)
• Proficiency in Microsoft Office, particularly Excel.

Skills & Competencies

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Professional, persistent, and customer-focused approach.
• Ability to identify, investigate, and resolve discrepancies.
• Strong problem-solving and analytical skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Customer-centric approach when dealing with internal and external stakeholders.
• Team-oriented with a willingness to support colleagues and contribute wherever needed.
• Experience dealing with traffic control operational paperwork is considered a strong asset.

Ramudden – Seeing how to make the world safer, caring enough to make it happen.

The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as the detailed description of all work required in the job.

Ramudden Canada is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodations.