About this role

About the role


As an Accounts Receivable Clerk at ICANotes, you will be responsible for handling customer

billing inquiries via email and phone, collecting and posting customer payments, and updating

customer subscription profiles in Zoho.


What you'll do

  • Monitor customer ticket queue and respond to customer inquiries via email and phone
  • Analyze customer invoices and adjust as needed
  • Resolve discrepancies with customer payments and account information
  • Assist in the collections process of past due accounts
  • Be open to providing feedback around optimizing internal processes
  • Protect the organization's value by keeping information confidential
  • Update job knowledge by participating in educational opportunities

Qualifications

  • Experience in billing or accounts receivable preferred
  • Experience working with CRM tools preferred
  • Strong analytical skills and attention to detail
  • Excellent communication and interpersonal skills
  • Proficiency in billing and accounting software
  • Problem-solving skills to address and resolve billing discrepancies
  • Expertise in auditing and identifying discrepancies in financial records
  • Previous experience in a customer service or customer facing role
  • Proficient in PC and data entry skills
  • Fluent in English

ICANotes is a health tech company founded in 1999 and headquartered in Annapolis, Maryland. It provides a cloud-based Electronic Health Record (EHR) and practice management system built exclusively for psychiatry, therapy, and addiction treatment providers.

Frequently Asked Questions

Is the salary disclosed for the Accounts Receivable Clerk position at ICANotes LLC?
The salary for this Accounts Receivable Clerk role at ICANotes LLC is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Accounts Receivable Clerk job at ICANotes LLC remote?
Yes, this Accounts Receivable Clerk position at ICANotes LLC is remote, with team members based in Remote (Argentina), Remote (Chile), Remote (Costa Rica), Remote (Mexico), Remote (Philippines). You can work from home or anywhere in the supported regions.
Is the Accounts Receivable Clerk role at ICANotes LLC full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Accounts Receivable Clerk role in the Finance & Billing department at ICANotes LLC.
Which team or department does the Accounts Receivable Clerk at ICANotes LLC belong to?
This Accounts Receivable Clerk position is part of the Finance & Billing department at ICANotes LLC. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Accounts Receivable Clerk position at ICANotes LLC?
Click the "Apply Now" button on this page. You will be redirected to ICANotes LLC's official application portal hosted on rippling where you can submit your application directly.
When was the Accounts Receivable Clerk job at ICANotes LLC posted?
This Accounts Receivable Clerk position at ICANotes LLC was posted on Aug 5, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Accounts Receivable Clerk
ICANotes LLC
Apply for this role โ†—

You'll be redirected to ICANotes LLC's official application page on rippling.