Account Representative

Worth Finance Corporation· 11800 Anderson Mill Rd., Austin, TX 78726
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📍 Austin, Texas, United StatesFull time

About this role

Worth Finance Corporation is excited to welcome a dedicated Account Representative to our dynamic on-site Call Center team in Austin, TX. In this role, you will be the friendly and knowledgeable voice that assists our customers, providing support and guidance with clarity and professionalism. You will handle account inquiries and help customers navigate their loan with ease. If you thrive in a fast-paced, team-oriented environment, join Worth Finance Corporation and be part of a team committed to creating great experiences for our customers every day.

Responsibilities

  • Manage customer accounts by creating, updating, and maintaining accurate records and transaction histories.
  • Handle inquiries related to account balances, payments, loan status, and account concerns with professionalism.
  • Work with customers to collect past due balances and payments.
  • Identify and present loan options based on customer eligibility and account history.
  • Gather information from new clients and complete electronic documentation to open new accounts.
  • Work toward monthly performance goals, including collections, outbound, and inbound calls.
  • Deliver a great customer service experience.
  • Collaborate with branch team members to ensure completeness of data entry and customer files.

Compensation

  • Pay range: $20-$22
  • High school diploma or equivalent
  • At least 1 year of customer service experience
  • Must maintain reliable attendance and punctuality
  • Strong verbal communication skills and the ability to provide excellent service over the phone
  • Ability to work both independently and collaboratively within a team
  • Attention to detail with handling customer information
  • Ability to multitask effectively and perform well in a fast‑paced environment
  • 401(k)
  • Dental Coverage
  • Vision Coverage
  • Health Coverage
  • Paid Time Off

Frequently Asked Questions

Is the salary disclosed for the Account Representative position at Worth Finance Corporation?
The salary for this Account Representative role at Worth Finance Corporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Representative position at Worth Finance Corporation located?
This Account Representative role at Worth Finance Corporation is based in Austin, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Representative role at Worth Finance Corporation full-time or part-time?
This is listed as a Full time position. It is posted as a Account Representative role in the 11800 Anderson Mill Rd., Austin, TX 78726 department at Worth Finance Corporation.
Which team or department does the Account Representative at Worth Finance Corporation belong to?
This Account Representative position is part of the 11800 Anderson Mill Rd., Austin, TX 78726 department at Worth Finance Corporation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Representative position at Worth Finance Corporation?
Click the "Apply Now" button on this page. You will be redirected to Worth Finance Corporation's official application portal hosted on workable where you can submit your application directly.
When was the Account Representative job at Worth Finance Corporation posted?
This Account Representative position at Worth Finance Corporation was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Representative
Worth Finance Corporation
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You'll be redirected to Worth Finance Corporation's official application page on workable.