Account Manager ST JPN
About this role
Working at Freudenberg: We will wow your world!
Responsibilities:
Proactively work toward achieving sales and profit targets for both existing and new customers.
Continuously develop and expand sales opportunities for Class A projects.
Provide sales and technical support for surface treatment-related products, including cleaners, functional plating chemicals, decorative electroplating chemicals, and metal pretreatment chemicals.
Collaborate with the Technical Department and the SurTec global team to develop new business opportunities. Identify potential business opportunities through industry networks and market trends, prioritize them, and execute effective sales activities.
Prepare quotations and arrange technical and analytical documentation in response to customer requests.
Drive business growth within existing accounts through continuous customer engagement. Utilize market intelligence and Voice of the Customer (VOC) insights to monitor demand, develop and manage appropriate proposals for key customer accounts, and establish, execute, and manage action plans to achieve sales and profit targets for assigned customers.
Take ownership of relevant Key Performance Indicators (KPIs) and implement corrective actions when necessary.
Ensure that internal systems and processes are updated accurately and in a timely manner with the latest information.
Cost management (COGS, Expenses)
Peform work in compliance with the work health and safety rules and regulations and observe the respective orders and guidelines
Qualifications:
At least 5 years of B2B sales experience
At least 3 years of experience in the electroplating chemicals industry
Extensive knowledge of decorative and functional plating
Strong presentation, report writing, and proposal development skills
English communication skills (writing , reading)
Customer-focused with the ability to understand customer needs and challenges
Flexible and effective in handling difficult situations and changing circumstances
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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