Account Manager Mid Market - Trade Credit Insurance

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

The Account Manager will be responsible for maintaining relationships with existing clients, meeting their needs, expanding business volumes, providing consultations, and ensuring a high level of customer satisfaction.

• Build and maintain strong and long-term relationships with existing business clients.
• Take full responsibility for managing the assigned client portfolio and ensuring the highest quality of customer service.
• Oversee the contract renewal process, leading negotiations with company executives and trade credit insurance brokers.
• Provide expert consultations to clients on trade credit insurance and risk management matters.
• Maintain a high level of client satisfaction by ensuring comprehensive fulfillment of client needs.

Qualifications

• Previous experience in sales and/or customer service or a similar position of at least 3 years.
• Experience working in banks, insurance, or credit collection is desirable.
• Knowledge of Credit Insurance is a big advantage.
• Professional Lithuanian and English level (both spoken and written) is essential.
• University degree in Economics or similar.
• Motivated and customer-oriented mindset.
• Focus on delivering high-quality customer experiences.
• Previous experience in a multicultural or international matrix organization is desirable.

Additional Information

We Offer:

A full-time job in an international company, a workplace in the center of Vilnius in an excellent working environment with the possibility of remote work, a friendly and supportive team, opportunities for development and upskilling, health insurance and additional employee benefits.
Monthly salary: EUR 3.000 – 3.500 before taxes per month, plus yearly bonus.

We are waiting for your CV with a job reference until 27.08.2026.
Phone to inquire +37063073884 (Judita Lekaviciene, Head of Account Management).