COMSEC Account Manager / AFSO
Fuse Integration
Account Manager II, VSP
Amazon· Sales, Advertising, & Account Management
About this role
About Amazon
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role - Account Management:
As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.
The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team.
You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.
Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.
Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.
This role requires employees to work from our Amazon BLR office. (RTO)
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST
Key job responsibilities
Key job responsibilities
Business Growth
• Success will be measured by the performance of your task and deliverables on input metrics.
• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.
• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment.
• Identify new opportunities across a large number of brands, develop and execute project plans.
Relationship Management
• Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role - Account Management:
As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US.
The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team.
You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.
Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business.
Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.
This role requires employees to work from our Amazon BLR office. (RTO)
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST
Key job responsibilities
Key job responsibilities
Business Growth
• Success will be measured by the performance of your task and deliverables on input metrics.
• Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.
• Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment.
• Identify new opportunities across a large number of brands, develop and execute project plans.
Relationship Management
• Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
• Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
• Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
• Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Basic qualifications
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
Preferred qualifications
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Account Manager II, VSP position at Amazon?
The salary for this Account Manager II, VSP role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager II, VSP position at Amazon located?
This Account Manager II, VSP role at Amazon is based in Bengaluru, Karnataka, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager II, VSP role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Account Manager II, VSP role in the Sales, Advertising, & Account Management department at Amazon.
Which team or department does the Account Manager II, VSP at Amazon belong to?
This Account Manager II, VSP position is part of the Sales, Advertising, & Account Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager II, VSP position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Account Manager II, VSP job at Amazon posted?
This Account Manager II, VSP position at Amazon was posted on Jul 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager II, VSP
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.