Account Manager - Health
About this role
Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
About VML Health: Why We're Awesome (and Why You Should Care)
We're VML Health, part of the VML network – a global powerhouse in brand and customer experience. Basically, we connect creativity, tech, and culture to build brands that really resonate.
At VML Health, we're all about making a real difference in healthcare. We craft innovative solutions that drive meaningful change and improve patient outcomes. Our European hub is a buzzing center for collaboration, bringing together diverse talent to serve clients across the continent.
We're obsessed with leveraging the power of creativity and technology to solve complex challenges. We thrive in a fast-paced, collaborative environment where new ideas are always welcome. Join us, push boundaries, and help shape the future of healthcare communications!
The Role:
Role & Responsibilities:
Account Manager manages the day-to-day activities to creatively execute and produce client marketing programs. They communicate externally with the client and internally with the project team to keep everyone informed of project status, updates, and changes.
Essential Duties:
- Build relationships with clients based on trust and credibility.
- Collaborate with clients, Account senior leaders, strategy, and creative departments to develop creative briefs that solve for client’s marketing challenge.
- Serve as the creative and exceptional leader for new, more extensive scale and/or more complex marketing programs.
- Lead the day-to-day creative development from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules.
- Guide internal and client meetings, presentations, and calls; prepare relevant documents, including agendas, presentation decks, and follow-up communications, etc.
- Evaluate copy, layouts, artwork, media plans, and production materials and make suggested revisions in keeping with agreed-upon strategies and business objectives.
- Keep agency team informed of client requests and changes; anticipate potential problems and potential implications; proactively develop and execute solutions.
- Proactively contribute to managing project scope and budget; notify manager of client requests that fall outside of scope; alert client of financial and timing implications; secure client approval to proceed and revise budgets as needed.
- Analyse program results, summarize findings and recommend program enhancements and/or changes to improve going forward.
- Assist senior leadership in developing program recaps and associated presentations for clients based on analysis of results and recommendations.
- Monitor the status of work-in-progress and client budgets; lead internal status meetings with finance and project management; review estimates/billing and approve invoices.
Education:
- Scientific Degree completed with Marketing/Economics specialization.
- 2 years' experience in the industry.
Skills:
- Level of English: fluent.
- Proficiency in MS Office Tools, especially Excel and PowerPoint. The knowledge of CRM tools will be considered a plus.
- Communication – both written and spoken.
- Comprehensive and current knowledge of the Agency’s offerings and industry trends.
- Ability to understand client needs and handle the negotiation
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
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