Account Manager / Field Service Technician - EOI

About us:

Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.  Our Nalco Water division services mining, chemical, power and primary metals industries, helping them effectively manage water use, improve operational processes and reliability and reduce costs. Using our industry-leading expertise and innovative solutions we help customers to meet operational and sustainability goals.

About the role:

We are looking for expressions of interest from suitable candidates looking to join our Nalco Water Mining division. The potential role will be for an Account manager / Field Service Technician to service our client in the Mt Isa region. This would include servicing and maintaining our critical water and chemical dosing equipment, conducting regular site checks and liaising with key stakeholders at various mining/heavy industrial sites.

The role would suit a hands-on individual wanting to learn as extensive technical and sales training will be provided. You would be supported with mentoring as you build your expertise with the innovative technologies that our customers utilise. This could be a fantastic opportunity for someone who enjoys visiting mining and heavy industrial sites, building relationships with customer contacts, is comfortable being hands-on doing basic maintenance of equipment and has an inquisitive nature.

This role may require travel to client sites in the coal and mining industries and other key customers in the region so there may be a need for overnight stays.

Key responsibilities will include:

• Equipment testing and maintenance, collecting process samples and ensuring the optimal application of chemical treatment programs.

• Working as a team to assist with the troubleshooting of equipment and technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations.

• Developing strong client relationships by driving value added and focused service delivery. 

• Managing customer inventories and product delivery

• Gaining a better understanding of our in-field process services. 

Don’t worry if you don’t have everything on this list, we are always willing to support your development.  Above all else, commitment to safety and a great attitude are key!

To be successful, ideally you will preferably have the following:

• Have a trade qualification or relevant technical experience in mining or heavy industry.

• An interest in being hands-on with chemical dosing systems and customer processes

• Strong technical problem-solving ability.

• A desire to work in the mineral processing industry.

• A strong aptitude for customer service.

• Can perform both individually and in a team environment.

• An innate ability to quickly develop rapport and build strong working relationships with users of the products and chemical treatment programs.

• A proactive approach to learning the technical aspects of the business.

• High commitment to Safety, Environment, Occupational Health and Quality.

• Strong written and verbal communication skills.

• Excellent interpersonal skills.

At Ecolab we support our team with benefits including:

• Health and Well-being Subsidy of $250 per year

• MY Days additional leave benefit

• Purchased Additional Annual Leave option

• Generous paid parental leave (16 weeks for primary carer) without qualifying periods

• Rewarding Bonus and Incentive programs

• Attractive Staff Product Discounts

• Access to the Ecolab holiday house in Lake Taupo NZ

• Employee Stock Purchase Plan

How to apply:

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us:

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/

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