Account Manager - Centralized Sales

At Batory Foods, we encourage our team to Bring YOU, Every Day because true success starts with the ability to be yourself and letting your unique talents shine. Since 1979, the heart of our success has been our people. The Friedman family established a legacy of generosity, warmth, and respect. And with core values like Invest in Relationships and Be Relentless About Improvement, each member of our team consistently strives for excellence to uphold that legacy—whether it’s related to the employee experience, our processes, or the customer journey. Join our team today and help us build a better tomorrow, together.

This position requires candidates to be authorized to work in the United States without the need for current or future employment sponsorship.

Benefits:

14 holidays with an end of year holiday refresh break

Health, Vision and Dental Insurance

401K Plan program

Tuition reimbursement program

Be Positively Excellent well-being program.

Term Life Insurance Plan

Standard Disability Plan

WE ARE HIRING FOR TWO ROLES - ONE  CANDIDATE IN SOUTHERN CALIFORNIA AND ONE IN NORTHERN CALIFORNIA - MUST LIVE IN CALIFORNIA

ACCOUNT MANAGER – CENTRALIZED SALES

Job Description

The Account Manager is responsible for maintaining relationships with existing clients while identifying and pursuing opportunities to grow business with current and target accounts. This role requires strong communication, relationship-building, and problem-solving skills to deliver exceptional customer service and drive revenue growth. The position collaborates closely with cross-functional teams to ensure client needs are met and long-term partnerships are cultivated. 

Key Responsibilities:

• Serve as the primary point of contact for assigned accounts, building and maintaining long-term, trusted relationships with key stakeholders.
•  Develop and implement account plans to analyze current business performance, identify growth opportunities, and address customer challenges.
• Actively manage a portfolio of accounts by addressing client inquiries, resolving issues, and providing tailored solutions to meet customer needs.
• Analyze market trends, customer data, and competitive insights to identify opportunities for business development and share recommendations with internal stakeholders.
•  Collaborate with internal teams, including marketing, product, and customer support, to ensure the successful delivery of solutions and services.
• Proactively identify and pursue new opportunities within existing accounts and target accounts to expand revenue and improve customer satisfaction.
• Manage the sales process by preparing quotes, negotiating pricing, and finalizing agreements that align with company goals and customer expectations.
• Maintain detailed records of customer interactions, account activities, and opportunity pipelines in the CRM system.
•  Monitor and report on account performance, including forecasts, revenue growth, and margin management, to ensure alignment with business objectives.
• Organize and lead periodic business reviews with clients to assess satisfaction, identify future needs, and strengthen partnerships.
• Provide exceptional customer service to ensure client satisfaction and retention, acting as a brand ambassador for the company.
•  Stay informed about industry trends, product developments, and competitive offerings to deliver valuable insights to clients.

Education and Personal Qualifications:

• Bachelor’s degree in business, marketing, or a related field (or equivalent experience).
• Minimum of 3-5 years of experience in account management or sales, preferably within a related industry.
• Demonstrated success in building and maintaining customer relationships, with a focus on driving long-term growth. Strong communication and interpersonal skills, with the ability to present and influence effectively across various organizational levels.
• Proven ability to manage multiple accounts and projects simultaneously while maintaining attention to detail and prioritizing tasks.
•  Results-driven, self-motivated, and capable of thriving in a fast-paced environment.
• Analytical mindset with strong problem-solving and negotiation skills.
• Proficiency in CRM software and Microsoft Office Suite; familiarity with other sales tools is a plus.
  
  

Batory Foods in an equal opportunity employer which considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law. In addition, Batory Foods also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation for any part of the application or hiring process, please notify us immediately.