Sr Partner Account Manager
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Account Manager
Focus Group· Prism
About this role
Account Manager - Where existing relationships pay off.
Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers
Location: Congleton | Salary: £35k plus £12k Commission and £5k Car Allowance
Full time in the office for 6 months then Hybrid working.
The Opportunity
Focus Group (£1bn valuation, 30,000+ customers) needs an Account Manager to own a portfolio of existing customer accounts, you'll be the first person they will contact helping deliver advice, guidance and service by telephone, face to face or email.
This is all about building long term relationships looking for opportunities to upsell, cross sell whilst flagging opportunities for new business along the way.
What you'll be doing
- Own a panel of existing customer accounts and become the first person they call
- Deliver advice, guidance and service by phone, face to face or email
- Look for opportunities to upsell and cross-sell within your accounts
- Flag opportunities for new business along the way
- Pick up service queries and escalations and see them through to resolution
- Promote the customer portal and run CIO (Chief Information Officer) sessions
- Keep accurate records across your panel
What we need from you
- Account management experience within the technology industry — essential
- Excellent communication skills, whether that's on the phone, in writing or face to face
- The confidence to present to customers, including senior stakeholders
- Strong time management and the ability to prioritise a busy workload
- A keen eye for detail and accuracy
- A team player who's just as comfortable working independently
- The ability to explain technical detail in plain English
- A genuine customer-first mindset
What's in it for you?
- 25 days holiday, plus the option to buy or sell more
- Hybrid working
- Contributory pension scheme
- Recognition schemes — from vouchers to expensed trips overseas
- Discounts across hundreds of retailers and gyms
- Birthday leave
- Enhanced family leave
- Cycle to work scheme
- Plus much more...
Let's connect. Let's grow. Let's talk about your next role. Apply today!
Frequently Asked Questions
Is the salary disclosed for the Account Manager position at Focus Group?
The salary for this Account Manager role at Focus Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager position at Focus Group located?
This Account Manager role at Focus Group is based in Congleton, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager role at Focus Group full-time or part-time?
This is listed as a Full time position. It is posted as a Account Manager role in the Prism department at Focus Group.
Which team or department does the Account Manager at Focus Group belong to?
This Account Manager position is part of the Prism department at Focus Group. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager position at Focus Group?
Click the "Apply Now" button on this page. You will be redirected to Focus Group's official application portal hosted on workable where you can submit your application directly.
When was the Account Manager job at Focus Group posted?
This Account Manager position at Focus Group was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager
Focus Group
You'll be redirected to Focus Group's official application page on workable.