Account Manager

Intertek USA· Softlines
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📍 Cortland, NY, United StatesFull time

About this role

 

Employer: Labtest International, Inc. d/b/a Intertek

 

Job Title: Account Manager

 

Job Location: 3933 US Route 11, Cortland, NY 13045

 

Job Type: Full-time, 40 hours per week, Monday - Friday

 

Duties: Manage retailer’s inquiries on product testing, pricing, and lab capabilities of Intertek Global Labs. Identify prospective customers using business directories, leads from existing customers, or by participating in Industry events, conferences, and exhibitions. Contact current or prospective customers to pitch new services and arrange demonstrations to present the innovations in the offerings. Collaborate with retailers to finalize the business contracts and set their invoicing process with global Intertek labs. Consult retailers to resolve business challenges and provide continued support to address their needs. Collaborate with retailers on new product launches to advise on testing requirements, safety standards, and quality criteria. Perform administrative duties, including maintaining testing records, managing revenue details, and presenting them to retailers. Educate global lab teams regarding retailer’s business updates. Monitor and work with Intertek global labs to ensure that all Retailer Products testing needs and procedures are met. Ensure laboratories perform testing under the Retailer’s specified test methods and protocols, including turn-time requirements and reporting procedures. Coordinate global correlation programs between Retailer and Intertek global labs. Responsible for resolving correlation issues as they arise. Continually monitor lab turn times and monitor test volume on Retailer programs. Keep current on all regulatory, safety, and quality performance requirements and communicate relevant information to Retailer. Assist the Retailer on projects and assignments, such as systems updates and product and material development procedures. Train the Retailer’s employees on such documents. Assist the Retailer with technical and safety presentations when needed. Coordinates and attends Retailer’s seasonal product line reviews and participates in product development meetings to identify potential issues and contribute technical recommendations as requested. Provides technical assistance to assist and resolve technical issues. Track test/audit/inspection results as requested by the Retailer, including filing distribution, processing, and follow-up. This position requires 20% domestic travel. Remote work permitted.

 

Requirements: Bachelor’s degree in Textile Engineering or a related field of study and 2 years of experience as a Textile Engineer, Quality Engineer, Textile Professional, or related role where required experience gained. 

 

Also requires 2 years of experience in the following: 

  • Production and quality aspects of fabric & apparel/non-apparel

  • Testing standards and functional textile and apparel

 

Salary: $93,600.00 per year

 

Benefits: Medical, dental, vision, life, disability, 401(k) with company match, generous paid time-off, employee assistance programs, and various discount programs and perks. Please find the complete information about our offered benefits online at https://www.intertek.com/careers/north-america-working-with-intertek/

 

Contact: To apply, send resume to louis.ginac@intertek.com. Please include job title, Ref #018079.000050, and location. 

 

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. 

Frequently Asked Questions

Is the salary disclosed for the Account Manager position at Intertek USA?
The salary for this Account Manager role at Intertek USA is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager position at Intertek USA located?
This Account Manager role at Intertek USA is based in Cortland, NY, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Manager role at Intertek USA full-time or part-time?
This is listed as a Full time position. It is posted as a Account Manager role in the Softlines department at Intertek USA.
Which team or department does the Account Manager at Intertek USA belong to?
This Account Manager position is part of the Softlines department at Intertek USA. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager position at Intertek USA?
Click the "Apply Now" button on this page. You will be redirected to Intertek USA's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Account Manager job at Intertek USA posted?
This Account Manager position at Intertek USA was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Manager
Intertek USA
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