Account Manager
Ninjaยท Food
About this role
We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.
Key Responsibilities:
- Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention.
- Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities.
- Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner.
- Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition.
- Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed.
- Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales.
- Cross-selling NCR products and monitor ROI for partners.
- Maintain accurate records of partner interactions, communications, and performance using CRM software.
- Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3 years of experience in account management, customer service, or sales roles.
- Strong communication, negotiation, and relationship-building skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- A proactive and solution-oriented approach to problem-solving.
Frequently Asked Questions
Is the salary disclosed for the Account Manager position at Ninja?
The salary for this Account Manager role at Ninja is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Manager position at Ninja located?
This Account Manager role at Ninja is based in Jeddah, Makkah Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Account Manager at Ninja belong to?
This Account Manager position is part of the Food department at Ninja. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Manager position at Ninja?
Click the "Apply Now" button on this page. You will be redirected to Ninja's official application portal hosted on workable where you can submit your application directly.
When was the Account Manager job at Ninja posted?
This Account Manager position at Ninja was posted on Sep 15, 2026. Apply as soon as possible โ early applications are often reviewed first.
Account Manager
Ninja
You'll be redirected to Ninja's official application page on workable.