Automotive Technician
hunterautogroup
Auto Collections Specialist & Office Clerk
hunterautogroup· Admin
About this role
Join the Hunter Automotive Group Team
Hunter Automotive Group is looking for a reliable, organized, and customer-focused Auto Collections Specialist to join our team. This position is a great opportunity for someone with collections experience who enjoys working with customers, solving problems, and supporting daily dealership operations.
In this dual-role position, you will help manage customer accounts, assist with payment solutions, maintain accurate records, and provide administrative support to ensure smooth office operations.
What You'll Do
- Customer Account Management & Collections
- Manage customer accounts and assist with payment follow-up on past-due balances.
- Communicate with customers professionally to discuss payment options and account solutions.
- Work with customers to create realistic payment arrangements when needed.
- Maintain accurate records of customer communication, payments, and account activity.
- Assist with reviewing delinquent accounts and follow company procedures regarding account resolution.
- Maintain confidentiality and follow all applicable collection guidelines.
Office & Administrative Support
- Perform daily office tasks, including data entry, filing, and maintaining customer records.
- Answer incoming calls and assist customers with questions or direct them to the appropriate department.
- Process customer payments and update dealership systems accurately.
- Assist with customer paperwork, vehicle files, and insurance verification.
- Support management and dealership operations with administrative needs.
What We're Looking For
- Previous collections experience required (auto, finance, medical, credit card, or similar industries welcome).
- Previous administrative, office, or customer service experience preferred.
- Strong communication and customer service skills.
- Ability to handle difficult conversations professionally and respectfully.
- Strong attention to detail and accuracy when managing records and payments.
- Comfortable using computers, customer databases, and office software.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude and strong work ethic.
Benefits & Perks
- Competitive Pay
- Performance Bonus Opportunities
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Employee Discounts
- Career Growth Opportunities
About Hunter Automotive Group
At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community. We believe in building a team where employees can grow, contribute, and develop long-term careers.
- Honesty
- Continuous Improvement
- Strong Work Ethic
- Positive Attitude
Apply today and join the Hunter Automotive Group team!
Hunter Automotive Group is an Equal Opportunity Employer.
Frequently Asked Questions
Is the salary disclosed for the Auto Collections Specialist & Office Clerk position at hunterautogroup?
The salary for this Auto Collections Specialist & Office Clerk role at hunterautogroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Auto Collections Specialist & Office Clerk position at hunterautogroup located?
This Auto Collections Specialist & Office Clerk role at hunterautogroup is based in Hendersonville, North Carolina, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Auto Collections Specialist & Office Clerk role at hunterautogroup full-time or part-time?
This is listed as a Regular Full Time position. It is posted as a Auto Collections Specialist & Office Clerk role in the Admin department at hunterautogroup.
Which team or department does the Auto Collections Specialist & Office Clerk at hunterautogroup belong to?
This Auto Collections Specialist & Office Clerk position is part of the Admin department at hunterautogroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Auto Collections Specialist & Office Clerk position at hunterautogroup?
Click the "Apply Now" button on this page. You will be redirected to hunterautogroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Auto Collections Specialist & Office Clerk job at hunterautogroup posted?
This Auto Collections Specialist & Office Clerk position at hunterautogroup was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Auto Collections Specialist & Office Clerk
hunterautogroup
You'll be redirected to hunterautogroup's official application page on bamboohr.