Account Manager
About this role
Who We Are
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
Your role in a nutshell
In this role you will be solely responsible for managing a portfolio of clients, driving additional revenue and new business projects.
You will unite multi-disciplined teams, provide coaching and support to Account Executives on communication opportunities, and have a working knowledge of VML Commerce planning tools.
Key Responsibilities
For our business to work, you will be required to spend time on certain areas of the business. Your key responsibilities are as follows:
- Support the Account Director in managing a portfolio of clients and identifying growth opportunities.
- Build and maintain trusted relationships with key client stakeholders.
- Lead cross-functional teams to deliver integrated marketing and communications projects.
- Prepare clear project and creative briefs, ensuring successful project delivery from briefing to completion.
- Manage project timelines, priorities, budgets, and escalate risks where required.
- Coordinate and mentor Account Executives and support team members.
- Ensure all work meets client objectives, quality standards, and agreed deadlines.
- Provide strategic communication advice based on client needs, market trends, and consumer insights.
- Apply knowledge of integrated communication channels to deliver effective campaigns.
- Contribute to agency initiatives, commercial outcomes, and new business opportunities.
Required Experience/Skills/Capabilities
- Strong and proven experience at a similar level in advertising, marketing, or related business role.
- Basic working knowledge of key multi-touch point communication programmes.
- Advanced computer and IT skills including use of key Microsoft software programmes including Word, PowerPoint, and Excel.
- For Regional Roles: Advanced English language skills required for business purposes. Fluency is a clear advantage for international clients.
VML AUNZ HIGHLIGHTS
There are many things that make VML an awesome place to work, but we think there are a few worth mentioning:
- Energise Leave - 5 paid afternoons off each year.
- Birthday Leave - a paid day off to celebrate your Birthday each year.
- Loyalty Leave - a paid day off each year to celebrate your work anniversary.
- Employee Assistance Program access 24/7 support.
- Mental Health Support.
- LinkedIn Learning access for all employees.
- Foundation Day - the anniversary of our establishment where every employee works together to give back to the community.
- PerkSPACE - a dedicated platform for employee benefits that help you save, grow and generously make life easier.
- Parental Leave Policies.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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