Account Executive
About this role
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As an Account Executive, you will drive new business growth by selling Infobip’s solutions to Tier 1 clients within your assigned territory. You will identify new opportunities across existing and prospective customers, manage complex sales cycles, and build long-term client relationships focused on growth and account health. This is a highly consultative role that combines strategic prospecting, solution selling, negotiation, and customer ownership during the first 12 months of the client lifecycle.
What you’ll do
- Manage and grow a target account list within your assigned territory
- Sell Infobip solutions directly or through partners to Tier 1 customers
- Identify new business opportunities and proactively recommend tailored solutions
- Build solution proposals and value propositions aligned with customer needs
- Manage sales activities including forecasting, account planning, and resource coordination
- Negotiate pricing and contractual agreements to close new business
- Support end-to-end client relationships during the first 12 months, including retention, cross-sell, upsell, and expansion activities
- Build trusted relationships with customers and maintain strong account health
- Keep CRM data accurate and up to date throughout the sales cycle
- Collaborate closely with internal stakeholders to secure new business and customer growth
- Provide guidance and mentoring to other team members when needed
What makes you a strong fit
- 5+ years of experience in sales or account management roles
- Experience in software, SaaS, or technology sales environments
- Strong commercial and negotiation skills with experience managing complex sales cycles
- Ability to communicate effectively with both technical and non-technical stakeholders
- Strategic and consultative sales approach with strong customer focus
- Comfortable working independently in a fast-paced environment
- Strong organizational skills and CRM discipline
- Proficiency in Microsoft Office tools, especially Excel and PowerPoint
- Fluent English, spoken and written
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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