Account Coordinator - Employee Benefits

bbinsurance· 001 Brown & Brown, Inc
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📍 Portland, OR, USAFull time

About this role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Account Coordinator, Employee Benefits to join our growing team in Portland, OR. 

  

The Account Coordinator assists a team of Employee Benefits Account Managers with routine tasks while learning the Employee Benefits Insurance Industry.  Functions may include data entry/processing, filing, reviewing contracts, and peer reviewing customer materials. Additionally, the AC will be actively engaged in learning activities such as in-house training courses, mentoring, and industry certification in preparing to move into the Account Manager, Technical Analyst or Marketing Analyst position in the future.   

How You Will Contribute:  

  • Support a team of 5-6 Small and Large Group Account Managers 

  • Perform routine clerical tasks including data entry and filing of data/materials related to customers’ employee benefits plans  

  • Work with insurance carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by AMs 

  • Support AMs with processing adds, terms or changes to employee enrollments  

  • Communicate with carriers regarding customer billing discrepancies or simple claims issues 

  • Generate personalized forms for each customer (e.g., Annual Compliance Notices) 

  • Review carrier contracts for accuracy  

  • Draft employee communications materials for peer review by AM 
    Support the Benefits team by organizing carrier meetings, including calendaring and onsite support for those meetings 

  • Read and respond to all emails within 1 business day 

  • On occasion, pull files from BAM and email to Producers, at AM’s request 

 

Skills & Experience to be Successful:  

  • Bachelor’s Degree (BA/BS) or be a high school graduate with a minimum of one (1) year of office environment experience; other combination of work and/or education will be considered 

  • Willingness and desire to learn about Employee Benefits 

  • Fluent with Microsoft Windows, Office 365, Word, and Excel 

  • Ability to learn software program at an accelerated ability 

  • Exceptional telephone demeanor 

  • Must have excellent customer service and interpersonal skills 

  • Maintain a high level of confidentiality 

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Frequently Asked Questions

Is the salary disclosed for the Account Coordinator - Employee Benefits position at bbinsurance?
The salary for this Account Coordinator - Employee Benefits role at bbinsurance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Coordinator - Employee Benefits position at bbinsurance located?
This Account Coordinator - Employee Benefits role at bbinsurance is based in Portland, OR, USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Coordinator - Employee Benefits role at bbinsurance full-time or part-time?
This is listed as a Full time position. It is posted as a Account Coordinator - Employee Benefits role in the 001 Brown & Brown, Inc department at bbinsurance.
Which team or department does the Account Coordinator - Employee Benefits at bbinsurance belong to?
This Account Coordinator - Employee Benefits position is part of the 001 Brown & Brown, Inc department at bbinsurance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Coordinator - Employee Benefits position at bbinsurance?
Click the "Apply Now" button on this page. You will be redirected to bbinsurance's official application portal hosted on workday where you can submit your application directly.
When was the Account Coordinator - Employee Benefits job at bbinsurance posted?
This Account Coordinator - Employee Benefits position at bbinsurance was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Coordinator - Employee Benefits
bbinsurance
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