Account Coordinator

emcorgroup· Administrative Services
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📍 IN-Fort Wayne US-IN-Indianapolis, USFULL TIME

About this role

About Us

We are one of the largest mechanical, electrical, and plumbing contractors in Indiana and among the preeminent specialty contractors in the nation. We specialize in a full range of new and retrofit construction for industrial, food processing, commercial, institutional, healthcare, pharmaceutical, and bio-fuel projects.

Job Summary

Shambaugh & Son L.P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by coordinating service activities, maintaining customer communication, and ensuring accurate documentation. This role is critical to delivering exceptional customer service and operational excellence. 

 

#shambaugh #LI-TS #LI-onsite

 

Essential Duties & Responsibilities

  • Serve as a primary contact for assigned customers. 
  • Coordinate inspections, service requests, and follow-up activities. 
  • Monitor job status and communicate updates to customers and internal teams. 
  • Review service documentation for accuracy and completeness. 
  • Generate customer reports and assist with performance tracking. 
  • Support compliance, contract requirements, and process improvement initiatives. 
  • Collaborate with Operations, Sales, Accounting, and other departments to resolve customer needs. 
  • Other duties as assigned.

 

Qualifications

  • 2+ years of experience in customer service, account coordination, or service administration. 
  • Strong organizational, communication, and problem-solving skills. 
  • Proficiency in Microsoft Office (Excel, Outlook, Word, Teams). 
  • Ability to manage multiple priorities in a fast-paced environment. 
  • Experience in service, construction, fire protection, or facilities-related industries is preferred. 
  • Regular and reliable attendance, including the ability to work extended hours and weekends as required.

 

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Frequently Asked Questions

Is the salary disclosed for the Account Coordinator position at emcorgroup?
The salary for this Account Coordinator role at emcorgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Coordinator position at emcorgroup located?
This Account Coordinator role at emcorgroup is based in IN-Fort Wayne US-IN-Indianapolis, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Coordinator role at emcorgroup full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Account Coordinator role in the Administrative Services department at emcorgroup.
Which team or department does the Account Coordinator at emcorgroup belong to?
This Account Coordinator position is part of the Administrative Services department at emcorgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Coordinator position at emcorgroup?
Click the "Apply Now" button on this page. You will be redirected to emcorgroup's official application portal hosted on icims where you can submit your application directly.
When was the Account Coordinator job at emcorgroup posted?
This Account Coordinator position at emcorgroup was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Coordinator
emcorgroup
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You'll be redirected to emcorgroup's official application page on icims.