Academic Facilitator - Degree Program Student Support in Nigeria

Company Description

An enterprise client is seeking Academic Facilitators in Nigeria to provide academic and discipline-specific support to university students. Facilitators will complement existing faculty, advising, and student mentor resources by helping students navigate program-specific academic questions, access existing resources, and receive professional mentoring related to their field of study.

Job Description

For this project, the selected candidate will:

• Provide academic support to students within an assigned degree discipline.
• Answer program- and major-specific questions and help students navigate available academic resources.
• Become familiar with the curriculum for the assigned program to effectively respond to student questions.
• Provide professional and discipline-related mentoring to students.
• Supplement existing student resources while supporting the established learning and teaching model.
• Receive and apply curriculum-related information and guidance from academic departments.
• Maintain scheduled availability for students both in person and online.
• Provide approximately 70% of student support synchronously and 30% asynchronously.
• Coordinate with program stakeholders regarding student questions, curriculum information, and academic support needs.

Qualifications

Ideal candidates will have:

• An earned doctorate degree in a discipline relevant to at least one of the following degree areas:  
  - Applied Business Management  
  - Applied Health  
  - Professional Studies  
  - Software Development  
  - Communication  
  - Information Technology  
  - Family and Human Services
• Professional and/or academic experience related to one or more of the degree areas above.
• Experience supporting, mentoring, teaching, or advising university-level students.
• Ability to quickly become familiar with program curriculum and provide accurate, helpful academic guidance.
• Strong interpersonal and communication skills, including the ability to support students in both in-person and online environments.
• Comfort working independently while collaborating with academic and student-support teams.
• Ability to work effectively online using a laptop computer and cell phone.

Additional Information

This engagement is expected to require approximately 20 hours per week, Monday through Friday.
• Approximately half of the weekly commitment will consist of scheduled, in-person availability in Lagos, Nigeria.
• Remaining hours may be completed remotely or at the facility based on project and student-support needs.
• Candidates must be located in, or able to reliably work on-site in, Lagos, Nigeria for the required portion of the engagement.