Academic Advisor III

Agency

Department

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

NOTICE - All posted positions are subject to budget approval.

General Summary:

The Academic Advisor III is part of the Advising Services team and is expected to assist with all advising and registration activities within Advising and Transfer Services. This adviser will serve as the Terry B. Rogers College of Education and Social Sciences liaison and assume primary responsibility for regular communication with undergraduate students, faculty advisors, and administrators. The primary caseload (250-300 students) will include newly admitted freshmen and transfers majoring in programs under TRBCoESS.  Responsibilities include developing remediation plans, collaborating with other academic support departments for identified students, and facilitating assessment of programming provided. This adviser coordinates the University Early Program, geared toward supporting students identified by faculty as needing connections to resources to complete courses successfully. Developing and maintaining communication with all shareholders, and facilitating communication with students, will be expected.

Responsibilities:

• Provides academic advice and guidance to students.
• Advises undergraduate students with fewer than 45 earned hours and new transfers in CoNHS. 
• Submits course substitutions, add/drops, and change of curriculums. 
• Approves, establishes, and monitors student probationary terms.
• Serves as the Early Alert Coordinator; develops communication plans to educate stakeholders regarding the program. 
• Manages the case load of early alerts received during semesters and assesses the program procedures, policies and effectiveness.
• Assist with all New Student Orientation events. 
• Assists with training and development for faculty advisors.
• Develops remediation plans and efforts to assist at-risk student populations. Includes collaboration with departments in CoNHS to connect students to appropriate services. 
• Assessment of programming and retention of identified student population
• Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
• This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties as assigned.

Necessary Qualifications:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• One (1) year of related experience in advising and recruiting. 
• College-student facing service as a peer leader, student employee, or similar experience.
• Experience in academic support for secondary and/or college-level students.
• Familiar with higher education student information systems.
• Ability to multitask and work cooperatively with administrators, faculty, students and parents.
• Ability to present information clearly and concisely.
• Ability to work with sensitive information and maintain confidentiality.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Proficiency in using Excel, Word, and database applications.
• Experience taking courses or facilitating online courses.
• Will assist with all new student orientations and prospective visits for student athletes.

Preferred Qualifications:

• Master’s degree.
• Four years of related experience in academic support for secondary and/or college-level students.
• Communication development for print or web design as an instructional tool. 
• Has worked with CRM software to manage communication and develop communication plans.
• Effective communication and time management to meet in-person and online learners’ appointment needs.
• Career coaching and/or familiar with learning and career assessment tools.
• Experience with graphic design tools.
• Understanding of TSI, developmental education in higher education, use Datatel-Colleague student database system. 
• Familiar with developing academic remediation plans for at-risk students and understanding of expectations for professional and allied health programs post-baccalaureate.
• Experience with student information system or similar information system.
• Skills in developing publication pieces to deliver key dates and relevant topics to student-athletes and athletic personnel.

Applicant Instructions:

Please include the following with your application:

• Cover letter
• Resume
• Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application.  Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission.  If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu.

Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.