ABHFL - Regional Collections Manager - Recovery - Noida

Aditya Birla Group
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📍 Noida Sector, Uttar Pradesh, India
Collections Management

About this role

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result

areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions


 

Achieve collections targets.

  • Minimize credit losses for portfolio.
  • Drive higher resolution rates.
  • Daily monitoring and regular reviews of delinquent portfolio
  • Work with non-performing defaulting borrowers to create optimum recovery solutions

 

Portfolio                         review and monitoring

  • Monitor customer accounts, flagging likely cases of default or delayed payment
  • Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc.

 

Compliance                                and audit

  • Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements
  • Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers
  • Participate in periodic audits of the collections teams

Customer escalations                                and complaints

 

  • Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations

Frequently Asked Questions

Is the salary disclosed for the ABHFL - Regional Collections Manager - Recovery - Noida position at Aditya Birla Group?
The salary for this ABHFL - Regional Collections Manager - Recovery - Noida role at Aditya Birla Group is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ABHFL - Regional Collections Manager - Recovery - Noida position at Aditya Birla Group located?
This ABHFL - Regional Collections Manager - Recovery - Noida role at Aditya Birla Group is based in Noida Sector, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the ABHFL - Regional Collections Manager - Recovery - Noida position at Aditya Birla Group?
Click the "Apply Now" button on this page. You will be redirected to Aditya Birla Group's official application portal hosted on peoplestrong where you can submit your application directly.
When was the ABHFL - Regional Collections Manager - Recovery - Noida job at Aditya Birla Group posted?
This ABHFL - Regional Collections Manager - Recovery - Noida position at Aditya Birla Group was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
ABHFL - Regional Collections Manager - Recovery - Noida
Aditya Birla Group
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