AbbeHealth Office Assistant

Overview

As an Office Assistant for Aging Services, you’ll be the welcoming, organized face for clients, visitors, and staff. In this role, you will answer inquires and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every client by answering and triaging phone calls and maintaining accurate records. The Office Assistant is responsible for coordinating the Aging Services Transportation Program and supporting other programs and initiatives throughout the department. Responsibilities include processing applications, documenting client requests, coordinating volunteer and staff schedules, facilitating communication between volunteers and clients, and orienting and training volunteers. Additional tasks such as ordering for multiple departments and assisting with billing will be assigned as needed.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Greet patients and visitors with a professional, friendly approach, ensuring a positive first impression  
• Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times  
• Manage front desk operations, office supplies, and support staff with a variety of administrative tasks  
• Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows  
• Be a vital part of a patient-focused, collaborative hospital team while growing your administrative and healthcare skills 

Qualifications

Education:  

• High school diploma or GED, or equivalent. 

Experience:  

• One year of experience in customer service, clerical, or administrative role. 

License(s)/Certification(s):  

• Valid driver's license when operating any vehicle for work-related purposes.