24/7 Operations Analyst
About this role
Overview
Abile Group has an exciting and challenging opportunity for a PSOC Systems Administrator supporting an Intelligence Community Customer.
The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.
Responsibilities
- Provides Tier 1 and Tier 2 support enabling rapid incident/event resolution.
- Performs support via constant, centralized monitoring, technical troubleshooting, remote resolution, and incident management to ensure the availability and accessibility of production systems.
- Coordinates and directs vendor support for incidents that must be elevated beyond Tier 2 expertise for resolution.
- Monitors Unix servers and interface database servers.
- First responder to system alarms/errors.
Qualifications
Clearance Required: Active TS/SCI with CI poly.
Degree and Years of Experience: Bachelor’s degree or equivalent plus at least 3 years of experience.
Required Certifications: IAT Level II (Security+)
Required Skills:
- Remedy
- SCCM
- Remote Desktop
- BMC metrics
About Abile Group, Inc.
Abile Group, founded in July 2004 to support the Intelligence Community and its contractors across Enterprise Analytics, IT & Systems Engineering, and Program & Project Management, merged with Valiant Solutions in January 2026 - an established provider of cybersecurity technologies and services for Federal Agencies since 2005. Together, this partnership creates a stronger, more integrated cybersecurity organization with expanded opportunities for employees, deeper technical collaboration, and a unified mission. With significant experience serving the Federal Government, we remain dedicated to our employees and clients and seek high‑performing professionals who excel at providing guidance, developing solutions, and delivering implementation support that blends industry best practices with client expertise and Abile’s broad technical capabilities.
Hiring Statement
Abile is committed to hiring the most qualified and best fit person for the job - always has, always will. Anyone requiring reasonable accommodations should email careers@abilegroup.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
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