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Zendesk

Customer Relationship Management (CRM) Software

Founded: 2007
Headquarters: 1019 Market Street, San Francisco, California 94103, United States
Overview
Location
California, United States
Headquarter
1019 Market Street, San Francisco, California 94103, United States
No of Employees
5200
Industry
Customer Relationship Management (CRM) Software
Company Type
Private Company
Founded
2007
CEO
Tom Eggemeier
Codes
SIC Code 73,738 | NAICS Code 54,541
Annual Revenue
1.6 Billion USD
Total Funding
$691.1M
Recent Funding Amount
$500M
No of Funding Rounds
7
Founders
Mikkel Svane, Morten Primdahl, Alexander Aghassipour
Social Handles

Company overview

Founded in 2007, Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. They are headquartered in San Francisco, California.

Employees by Level

C-Level

12

VP-Level

181

Director

501

Manager

1631

Non-Manager

4765

Top Contacts

4934

Available Jobs at Zendesk

Top C-suite Members of Company

Connect with key decision-makers at Zendesk. View the C-suite executives and leadership team.

NameTitleContactAction
Julie SwinneyChief Financial Officerj****y@zendesk.comShow details
Anthony CataniaVice President, Chief Information Officer Stra****a@zendesk.comShow details
Christopher DonatoPresident, Global Sales & Field Engineeringc****o@zendesk.comShow details
Shana SimmonsChief Legal Officers****s@zendesk.comShow details
Caitlin KeohaneChief of Staffc****e@zendesk.comShow details
Mike HedrickControllerm****k@zendesk.comShow details
Shana SimmonsChief Legal Officers****s@zendesk.comShow details
Christopher DonatoPresident, Global Sales & Field Engineeringc****o@zendesk.comShow details
Amanda MileskiBusiness Operations, Security Chief of Staffa****i@zendesk.comShow details
Julie SwinneyChief Financial Officerj****y@zendesk.comShow details
Sarah WilsonVice President, Total Rewardss****n@zendesk.comShow details
Catherine ChoeChief of Staff to the Chief Legal Officerc****e@zendesk.comShow details

Employees Contact

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Email formats

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Email verification tool

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Technology stack

Webpack
Miscellaneous

Zendesk uses Webpack to enhance their digital capabilities and improve operational efficiency.

Open Graph
Miscellaneous

Zendesk uses Open Graph to enhance their digital capabilities and improve operational efficiency.

Google Analytics
Analytics

Zendesk uses Google Analytics to measure website traffic and user engagement, generating actionable insights for optimizing online performance and marketing campaigns.

Datadog
Analytics

Zendesk uses Datadog to enhance their digital capabilities and improve operational efficiency.

HSTS
Security

Zendesk uses HSTS to enhance their digital capabilities and improve operational efficiency.

Cloudflare
CDN

Zendesk uses Cloudflare to enhance the performance, security, and reliability of its web applications by leveraging a global network for content delivery, DDoS protection, and WAF services.

Marketo
Marketing automation

Zendesk uses Marketo to automate and personalize marketing campaigns across multiple channels, effectively nurturing leads and driving customer engagement to accelerate revenue growth.

Google Tag Manager
Tag managers

Zendesk uses Google Tag Manager to efficiently deploy and manage website tracking tags, marketing pixels, and analytics scripts without direct code modifications, centralizing data collection and accelerating marketing and analytics initiatives.

Optimizely
A/B testing

Zendesk uses Optimizely to run A/B tests and experiments, enabling data-driven optimization of digital experiences for improved engagement and conversion.

Priority Hints
Performance

Zendesk uses Priority Hints to enhance their digital capabilities and improve operational efficiency.

Segment
Customer data platform

Zendesk uses Segment to collect, unify, and route customer data from all sources to various business tools, enabling a single customer view and powering personalized experiences and analytics.

React
JavaScript frameworks

Zendesk uses React to enhance their digital capabilities and improve operational efficiency.

styled-components
JavaScript frameworks

Zendesk uses styled-components to enhance their digital capabilities and improve operational efficiency.

Next.js
JavaScript frameworks

Zendesk uses Next.js to enhance their digital capabilities and improve operational efficiency.

Algolia
Search engines

Zendesk uses Algolia to enhance their digital capabilities and improve operational efficiency.

Sentry
Issue trackers

Zendesk uses Sentry to proactively monitor, identify, and resolve software errors and performance issues in real-time, ensuring application stability and an improved user experience.

Frequently Asked Questions

What is the address of Zendesk's headquarters?

Zendesk is headquartered at 1019 Market Street, San Francisco, California 94103, United States.

How can I contact Zendesk by phone?

You can reach Zendesk by calling their customer support number at 18886704887.

What is the official website for Zendesk?

You can visit Zendesk's official website at www.zendesk.com.

How much revenue does Zendesk generate?

Zendesk reports an annual revenue of approximately 1.6 Billion USD.

What is the SIC code for Zendesk?

The Standard Industrial Classification (SIC) code for Zendesk is 73,738.

What is the NAICS code for Zendesk?

Zendesk falls under the NAICS code 54,541.

How many people work at Zendesk?

Zendesk has a workforce of about 5200 employees.

Which technologies are used by Zendesk?

Zendesk utilizes technologies like Webpack, Open Graph, Google Analytics.

Who is the Chief Executive Officer (CEO) of Zendesk?

The CEO of Zendesk is Tom Eggemeier.

How can I get in touch with Zendesk?

To contact Zendesk, call 18886704887 or visit their website at www.zendesk.com

Is Zendesk a publicly traded company?

No, Zendesk is a private company.

How much total funding has Zendesk secured so far?

To date, Zendesk has raised $691.1M across 7 funding round(s).

Which industry is Zendesk part of?

Zendesk operates in the Customer Relationship Management (CRM) Software, Software Development & Design, Software industry.

Who are the main competitors of Zendesk?

Key competitors of Zendesk include Freshworks, HubSpot, Verint, Genesys

Which companies has Zendesk acquired?

Acquisitions by Zendesk include Asistencia Digital Sinaloa, Klais, myKB.com, Superhero Fit .

Who holds the CFO position at Zendesk?

Julie Swinney serves as the Chief Financial Officer (CFO) at Zendesk.

Where can I find Zendesk on social media?

You can follow Zendesk on Linkedin, Twitter, Facebook to stay updated with their latest news and services.

When did Zendesk complete its most recent funding round?

Zendesk latest funding round closed on Mar 16, 2018 with the amount of $500 Million

Who are the investors in Zendesk?

Zendesk is backed by 15 investors : Matrix Partners, Benchmark Capital, Charles River and Charles River.