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Intercom

Customer Relationship Management (CRM) Software

Founded: 2011
Headquarters: 55 2nd St, San Francisco, CA 94105, USA
Overview
Location
California, United States
Headquarter
55 2nd St, San Francisco, CA 94105, USA
No of Employees
700
Industry
Customer Relationship Management (CRM) Software
Company Type
Private Company
Founded
2011
CEO
Karen Peacock
Codes
SIC Code 73,737 | NAICS Code 51,518
Annual Revenue
300 Million USD
Total Funding
$205M
Recent Funding Amount
$125M
No of Funding Rounds
5
Founders
Eoghan McCabe, Des Traynor, Ciaran Lee, David Barrett
Social Handles

Company overview

Headquartered in San Francisco, California, Intercom is a Conversational Relationship Platform that helps businesses build better customer relationships through personalized, messenger-based experiences.

Employees by Level

C-Level

18

VP-Level

27

Director

128

Manager

439

Non-Manager

1150

Top Contacts

1120

Available Jobs at Intercom

Top C-suite Members of Company

Connect with key decision-makers at Intercom. View the C-suite executives and leadership team.

NameTitleContactAction
Kent BlissChief Executive Officerk****s@intercom.comShow details
Nidhi MongiaChief Technology Officern****a@intercom.comShow details
Raul TorresPresidentr****s@intercom.comShow details
Cormac McGuireDirector, Data Engineering & Gtm Systemsc****e@intercom.comShow details
Mubarak MikidadiHead of Sales, Service Deliverym****i@intercom.comShow details
Raul TorresPresidentr****s@intercom.comShow details
Eduardo AlboresExecutive Directore****s@intercom.comShow details
Daniel HerschlagFounder & Chief Executive Officerd****g@intercom.comShow details
Michelle KananSenior Director, Enablementm****n@intercom.comShow details
Nikolay TreninRevenue Controllern****n@intercom.comShow details

Employees Contact

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Email formats

Discover the professional email patterns used at Intercom.

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Email verification tool

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Technology stack

Webpack
Miscellaneous

Intercom uses Webpack to enhance their digital capabilities and improve operational efficiency.

Open Graph
Miscellaneous

Intercom uses Open Graph to enhance their digital capabilities and improve operational efficiency.

HTTP/3
Miscellaneous

Intercom uses HTTP/3 to enhance their digital capabilities and improve operational efficiency.

Linkedin Insight Tag
Analytics

Intercom uses Linkedin Insight Tag to enhance their digital capabilities and improve operational efficiency.

Google Analytics
Analytics

Intercom uses Google Analytics to measure website traffic and user engagement, generating actionable insights for optimizing online performance and marketing campaigns.

Facebook Pixel
Analytics

Intercom uses Facebook Pixel to track website visitor actions and collect conversion data, facilitating precise audience targeting, retargeting campaigns, and accurate measurement of advertising performance for improved ROI.

Datadog
Analytics

Intercom uses Datadog to enhance their digital capabilities and improve operational efficiency.

HSTS
Security

Intercom uses HSTS to enhance their digital capabilities and improve operational efficiency.

Amazon S3
CDN

Intercom uses Amazon S3 to store and retrieve any amount of data with industry-leading durability, availability, security, and scalability, enabling cost-effective data management for various applications.

Amazon CloudFront
CDN

Intercom uses Amazon CloudFront to securely deliver content, APIs, and applications globally with low latency and high transfer speeds, optimizing performance and user experience.

Marketo
Marketing automation

Intercom uses Marketo to automate and personalize marketing campaigns across multiple channels, effectively nurturing leads and driving customer engagement to accelerate revenue growth.

Microsoft Advertising
Advertising

Intercom uses Microsoft Advertising to enhance their digital capabilities and improve operational efficiency.

Linkedin Ads
Advertising

Intercom uses Linkedin Ads to enhance their digital capabilities and improve operational efficiency.

Google Tag Manager
Tag managers

Intercom uses Google Tag Manager to efficiently deploy and manage website tracking tags, marketing pixels, and analytics scripts without direct code modifications, centralizing data collection and accelerating marketing and analytics initiatives.

Intercom
Live chat

Intercom uses Intercom to unify customer communication across chat, email, and in-app messages, enabling personalized engagement, streamlined support, and enhanced customer relationships to drive growth.

Lodash
JavaScript libraries

Intercom uses Lodash to enhance their digital capabilities and improve operational efficiency.

core-js
JavaScript libraries

Intercom uses core-js to enhance their digital capabilities and improve operational efficiency.

React
JavaScript frameworks

Intercom uses React to enhance their digital capabilities and improve operational efficiency.

Next.js
JavaScript frameworks

Intercom uses Next.js to enhance their digital capabilities and improve operational efficiency.

Nginx
Web servers

Intercom uses Nginx to enhance their digital capabilities and improve operational efficiency.

Amazon Web Services
PaaS

Intercom uses Amazon Web Services to enhance their digital capabilities and improve operational efficiency.

Sentry
Issue trackers

Intercom uses Sentry to proactively monitor, identify, and resolve software errors and performance issues in real-time, ensuring application stability and an improved user experience.

Frequently Asked Questions

What is the address of Intercom's headquarters?

Intercom is headquartered at 55 2nd St, San Francisco, CA 94105, USA.

How can I contact Intercom by phone?

You can reach Intercom by calling their customer support number at +1 650-679-0551.

What is the official website for Intercom?

You can visit Intercom's official website at www.intercom.com.

How much revenue does Intercom generate?

Intercom reports an annual revenue of approximately 300 Million USD.

What is the SIC code for Intercom?

The Standard Industrial Classification (SIC) code for Intercom is 73,737.

What is the NAICS code for Intercom?

Intercom falls under the NAICS code 51,518.

How many people work at Intercom?

Intercom has a workforce of about 700 employees.

Which technologies are used by Intercom?

Intercom utilizes technologies like Webpack, Open Graph, HTTP/3.

Who is the Chief Executive Officer (CEO) of Intercom?

The CEO of Intercom is Karen Peacock.

How can I get in touch with Intercom?

To contact Intercom, call +1 650-679-0551 or visit their website at www.intercom.com

Is Intercom a publicly traded company?

No, Intercom is a private company.

How much total funding has Intercom secured so far?

To date, Intercom has raised $205M across 5 funding round(s).

Which industry is Intercom part of?

Intercom operates in the Customer Relationship Management (CRM) Software, Software Development & Design, Software industry.

Who are the main competitors of Intercom?

Key competitors of Intercom include Podium, Drift, Mixpanel, Keap

Which companies has Intercom acquired?

Acquisitions by Intercom include Ads Brands Europe .

Who is the Chief Technology Officer (CTO) at Intercom?

Nidhi Mongia is the Chief Technology Officer (CTO) at Intercom.

Where can I find Intercom on social media?

You can follow Intercom on Linkedin, Twitter, Facebook to stay updated with their latest news and services.

When did Intercom complete its most recent funding round?

Intercom latest funding round closed on Mar 26, 2018 with the amount of $125 Million

Who are the investors in Intercom?

Intercom is backed by 14 investors : David Sacks, Freestyle Capital, Digital Garage and 500.com.