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Genesys

Customer Relationship Management (CRM) Software

Founded: 1990
Headquarters: Daly City, California, United States
Overview
Location
California, United States
Headquarter
Daly City, California, United States
No of Employees
7000
Industry
Customer Relationship Management (CRM) Software
Company Type
Private Company
Founded
1990
CEO
Tony Bates
Codes
SIC Code 73,737 | NAICS Code 51,513
Annual Revenue
1.9 Billion USD
Total Funding
$4.2B
Recent Funding Amount
$580M
No of Funding Rounds
3
Founders
Alec Saunders, T. B. A. Kumar, Gregory S. Shenkman
Social Handles

Company overview

Genesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.

Employees by Level

C-Level

15

VP-Level

186

Director

916

Manager

1654

Non-Manager

5338

Top Contacts

6156

Available Jobs at Genesys

Top C-suite Members of Company

Connect with key decision-makers at Genesys. View the C-suite executives and leadership team.

NameTitleContactAction
Anthony BatesChairman & Chief Executive Officera****s@genesys.comShow details
Brian SwartzChief Financial Officerb****z@genesys.comShow details
Glenn NethercuttChief Technology Officerg****t@genesys.comShow details
Gaby Lopez-PriceSenior Director, Global DevOps Enablement (Chg****e@genesys.comShow details
Brad PranskyPresidentb****y@genesys.comShow details
Larry ShurtzChief Sales Officerl****z@genesys.comShow details
Jim RenéChief Legal Officerj****é@genesys.comShow details
Jason CarterChief of Staff, Solution Consultingj****r@genesys.comShow details
Eva MajorskaChief People Officere****a@genesys.comShow details
Shai WuFinance Controllers****u@genesys.comShow details
Jason CarterChief of Staff, Solution Consultingj****r@genesys.comShow details
Anthony BatesChairman & Chief Executive Officera****s@genesys.comShow details
Eva MajorskaChief People Officere****a@genesys.comShow details
Glenn NethercuttChief Technology Officerg****t@genesys.comShow details
Jim RenéChief Legal Officerj****é@genesys.comShow details
Gaby Lopez-PriceSenior Director, Global DevOps Enablement (Chg****e@genesys.comShow details

Employees Contact

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Email formats

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Technology stack

Open Graph
Miscellaneous

Genesys uses Open Graph to enhance their digital capabilities and improve operational efficiency.

HTTP/3
Miscellaneous

Genesys uses HTTP/3 to enhance their digital capabilities and improve operational efficiency.

HSTS
Security

Genesys uses HSTS to enhance their digital capabilities and improve operational efficiency.

Google Cloud CDN
CDN

Genesys uses Google Cloud CDN to enhance their digital capabilities and improve operational efficiency.

Cloudflare
CDN

Genesys uses Cloudflare to enhance the performance, security, and reliability of its web applications by leveraging a global network for content delivery, DDoS protection, and WAF services.

core-js
JavaScript libraries

Genesys uses core-js to enhance their digital capabilities and improve operational efficiency.

Intellimize
A/B testing

Genesys uses Intellimize to enhance their digital capabilities and improve operational efficiency.

Priority Hints
Performance

Genesys uses Priority Hints to enhance their digital capabilities and improve operational efficiency.

Google Cloud
IaaS

Genesys uses Google Cloud to enhance their digital capabilities and improve operational efficiency.

Frequently Asked Questions

What is the address of Genesys's headquarters?

Genesys is headquartered at Daly City, California, United States.

How can I contact Genesys by phone?

You can reach Genesys by calling their customer support number at 1-888-436-3797.

What is the official website for Genesys?

You can visit Genesys's official website at www.genesys.com.

How much revenue does Genesys generate?

Genesys reports an annual revenue of approximately 1.9 Billion USD.

What is the SIC code for Genesys?

The Standard Industrial Classification (SIC) code for Genesys is 73,737.

What is the NAICS code for Genesys?

Genesys falls under the NAICS code 51,513.

How many people work at Genesys?

Genesys has a workforce of about 7000 employees.

Which technologies are used by Genesys?

Genesys utilizes technologies like Open Graph, HTTP/3, HSTS.

Who is the Chief Executive Officer (CEO) of Genesys?

The CEO of Genesys is Tony Bates.

How can I get in touch with Genesys?

To contact Genesys, call 1-888-436-3797 or visit their website at www.genesys.com

Is Genesys a publicly traded company?

No, Genesys is a private company.

How much total funding has Genesys secured so far?

To date, Genesys has raised $4.2B across 3 funding round(s).

Which industry is Genesys part of?

Genesys operates in the Customer Relationship Management (CRM) Software, Software Development & Design, Software industry.

Who are the main competitors of Genesys?

Key competitors of Genesys include Five9, Avaya, 8x8, RingCentral

Which companies has Genesys acquired?

Acquisitions by Genesys include Interactive Intelligence, Calltime, Bay Bridge Decision Technologies, Genesys .

Who holds the CFO position at Genesys?

Brian Swartz serves as the Chief Financial Officer (CFO) at Genesys.

Who is the Chief Technology Officer (CTO) at Genesys?

Glenn Nethercutt is the Chief Technology Officer (CTO) at Genesys.

Where can I find Genesys on social media?

You can follow Genesys on Linkedin, Twitter, Facebook to stay updated with their latest news and services.

When did Genesys complete its most recent funding round?

Genesys latest funding round closed on Dec 06, 2021 with the amount of $580 Million

Who are the investors in Genesys?

Genesys is backed by 6 investors : D1 Capital Partners, ServiceNow, Bank of America and Hellman & Friedman.