Clarabridge
Software and Internet
Company overview
Clarabridge is a privately held software company based in Reston, Virginia, United States. The company specializes in customer experience management software, offering tools that collect and analyze customer feedback data from various sources, such as emails, social media, call center transcripts, and surveys. With its Natural Language Processing (NLP) capabilities, Clarabridge's software converts customer feedback into actionable insights that can help businesses enhance the customer experience, improve customer satisfaction, and increase revenue. The company serves clients in various industries, including retail, financial services, telecommunications, and hospitality. It was founded in 2006 and has won several awards for its innovative software solutions.
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